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No Patient Should Feel Alone in Their Room

iPad mounted at hospital bedside for patient engagement using IPORT

How IPORT and iOS are transforming the hospital bedside from a place of isolation into a connected, comfortable, and informed care environment.

Technology should be an enabler of connected care, better connecting patients with their caregivers and caregivers with one another. The hospital room is one of the most important touchpoints in that journey, and for too many patients it is still a place of waiting, uncertainty, and silence.

The Problem

Admitted, and left to wait alone

Whether through the emergency department or a scheduled admission, a hospital stay can be one of the most anxious and isolating experiences a person faces. Patients often feel cut off from family, uncertain about their care plan, and unable to communicate their basic needs without disrupting busy nursing staff.

A real story from a real admission

Picture a family member admitted through the ED with double pneumonia and ear infections in both ears, making hearing difficult and communication nearly impossible. The care team was attentive, but stretched thin. She was told her pulmonologist would arrive "sometime between 12 and 8." She was handed a call button and left to wait.

This experience is not unique. It is the default for millions of hospital patients every year. The tools exist to change it; the question is whether care systems choose to use them.

She was nervous, felt terrible, and very isolated. She had no way to reach her care team, no window into her treatment plan, and no simple way to take care of even the most basic needs.

A common experience, and one IPORT helps eliminate
The Solution

Imagine the difference

A single iPad, mounted and charged at bedside by IPORT, becomes a complete care companion. Imagine that same family member greeted at her bedside by an iPad, wirelessly mounted and charged on her nightstand through an IPORT solution, ready to use the moment she arrived in her room.

🌑️Room comfort control

With DigiValet, patients adjust lighting, temperature, and shades from the iPad, and request blankets, pillows, or toiletries on demand.

🍽️Bedside dining ordering

Patients order dietitian-approved meals from bed. Visiting family members can place orders too, removing burden from nursing staff.

🎬Entertainment & relaxation

Music, streaming, and rich multimedia paired with the in-room television help patients relax, recover, and feel at ease.

πŸ’¬Secure care team messaging

With MyChart Bedside, patients message their care team, video conference with providers, and review their daily schedule at any hour.

πŸ“‹Care plan transparency

Patients explore their diagnosis, treatment options, and post-discharge guidance, reducing confusion, anxiety, and readmission risk.

🌐Translation & family connection

Apps like VidaTalk enable secure translation and video calls that keep families informed even when they cannot be in the room.

The Result

Better experiences. Better outcomes.

↑HCAHPS patient satisfaction scores
↓Hospital readmission rates
↑Provider reimbursements
↓Nursing interruptions for non-clinical tasks
Why It Pays

A cost-effective tool that changes everything

The IPORT and iPad bedside solution is not a luxury. It is a pragmatic, proven investment in patient experience that reduces the burden on nursing staff, improves care team communication, and gives patients the information and control they need to feel cared for, not just treated.

Key solution partners

IPORT CONNECT PROMyChart BedsideDigiValetVidaTalk
  • IPORT CONNECT PRO β€” wireless bedside mounting and charging for iPad
  • MyChart Bedside β€” care team messaging, schedule visibility, and video care
  • DigiValet β€” room controls, dining orders, and patient requests
  • VidaTalk β€” secure translation and family video communication

Every patient deserves to feel connected to their care. Talk to an IPORT healthcare specialist about deploying a bedside solution that drives real outcomes.

Talk to an IPORT Expert
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