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The Waiting Room Deserves a Revolution

Digital patient check-in kiosk with iPad and IPORT stand at hospital reception

How IPORT is partnering with iOS technology to eliminate friction, reduce wait times, and transform every patient's first impression of care.

95%of a patient's time in a visit is spent waiting
94%of patients rated digital check-in a good experience
14 minaverage reduction in patient wait time
76%of patients feel their provider is more innovative
The Problem

A clipboard is not a care plan

Walk into nearly any clinic today and the scene is familiar: a stack of paper forms, a borrowed pen, and a waiting room full of patients manually re-entering information a provider already has. It is time-consuming, error-prone, and it sends the wrong message before the appointment even begins.

The traditional intake experience

A patient walks in, anxious, perhaps worried about themselves or a loved one, and is handed a clipboard with a stack of paper forms. They spend ten or more minutes filling out information, return it to the front desk, and wait to be called back. Once in the exam room, a nurse proceeds to ask every question the patient just answered in writing. The care team was not prepared. The patient does not feel heard. Time was wasted on both sides.

Technology should be an enabler of connected care, better connecting patients with their caregivers and caregivers with one another.

IPORT Healthcare Vision
The Solution

IPORT + iOS: built for the clinic floor

IPORT's hardware paired with best-in-class iOS software partners creates a seamless, elegant intake experience, one that respects patients' time, empowers care teams, and integrates directly into your EHR and practice management systems.

01
The IPORT Pillar kiosk

Patients walk up to a freestanding IPORT Pillar upon arrival and complete check-in on the spot. Scandit-powered scanning lets the iPad camera capture insurance cards and IDs instantly, feeding the EHR before the patient takes a seat.

IPORT PillarScandit
02
The IPORT CONNECT PRO in-hand experience

Patients are handed an iPad in an IPORT CONNECT PRO case at the front desk and move through a beautifully designed Tonic Health intake flow: history, symptoms, consent forms, even card scanning, at their own pace.

IPORT CONNECT PROTonic Health
The Experience

More than check-in: a complete care touchpoint

The IPORT-powered intake iPad travels with the patient through their entire visit. Before the appointment it handles all intake. During the wait, clinics can load it with information on additional services, nutritional coaching, or calming content. After the appointment, Tonic's built-in survey captures real-time feedback before the patient leaves.

βœ…EHR-ready from the first tap

All patient data flows directly into EHR and PM systems, so care teams arrive prepared, not catching up.

πŸ“·Scandit ID & insurance capture

The iPad camera becomes a high-performance scanner, eliminating manual data entry at the front desk.

πŸ“ŠReal-time patient feedback

Post-visit surveys capture how patients felt about their experience, empowering continuous improvement.

🀝Patients feel valued, providers feel ready

When care teams review completed intake before stepping in, patients feel heard and visits start prepared.

πŸ“ˆHigher reimbursements, better outcomes

Faster intake, more thorough documentation, and better satisfaction scores improve efficiency and reimbursement performance.

πŸ•’14 minutes back per visit

Digital check-in cuts average wait times by 14 minutes, and 94% of patients rate the experience as good.

Ready to transform your patient experience? Discover how IPORT's healthcare solutions can modernize your clinic from the waiting room forward.

Talk to an IPORT Expert
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