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The Waiting Room Deserves a Revolution

IPORT Healthcare Solutions
Industry Insights
Patient Experience · Connected Care

The Waiting Room
Deserves a Revolution


How IPORT is partnering with iOS technology to eliminate friction, reduce wait times, and transform every patient's first impression of care.

95%
of a patient's time in a visit is spent waiting
94%
of patients rated digital check-in a good experience
14 min
average reduction in patient wait time
76%
of patients feel their provider is more innovative

A Clipboard Is Not a Care Plan

Walk into nearly any clinic today and the scene is familiar: a stack of paper forms, a borrowed pen, and a waiting room full of patients manually re-entering information a provider already has. It's time-consuming, error-prone, and — most importantly — it sends the wrong message before the appointment even begins.

The Traditional Intake Experience

A patient walks in — anxious, perhaps worried about themselves or a loved one — and is handed a clipboard with a stack of paper forms. They spend 10+ minutes filling out information, return it to the front desk, and then wait to be called back.

Once in the exam room, a nurse or care provider proceeds to ask every question the patient just answered in writing. The care team wasn't prepared. The patient doesn't feel heard. Time was wasted on both sides.

Technology shouldn't create distance in care — it should eliminate it.

IPORT + iOS: Built for the Clinic Floor

IPORT's hardware paired with best-in-class iOS software partners creates a seamless, elegant intake experience — one that respects patients' time, empowers care teams, and integrates directly into your EHR and practice management systems.

01
The IPORT Pillar Kiosk

Patients walk up to a freestanding IPORT Pillar upon arrival and complete check-in on the spot. Using Scandit-powered scanning, the iPad camera instantly captures insurance cards and IDs — feeding data directly into the EHR before the patient takes a seat.

02
The IPORT Connect Pro — In-Hand Experience

Patients are handed an iPad in an IPORT Connect Pro case at the front desk. They settle into the waiting room and move through a beautifully designed Tonic Health intake flow — history, symptoms, consent forms, even card scanning — all in their own hands, at their own pace.

"Technology should be an enabler of connected care — better connecting patients with their caregivers and caregivers with one another."

— IPORT Healthcare Vision

More Than Check-In. A Complete Care Touchpoint.

The IPORT-powered intake iPad travels with the patient through their entire visit. Before their appointment, it handles all intake. During the wait, clinics can load it with information on additional services, nutritional coaching, or even calming content. After the appointment, Tonic's built-in survey captures real-time feedback from the patient — giving the care team continuous, actionable insights.

EHR-Ready from the First Tap All patient data flows directly into EHR and PM systems — so care teams arrive prepared, not catching up.
Scandit-Powered ID & Insurance Capture The iPad camera becomes a high-performance scanning device — eliminating manual data entry from the front desk entirely.
Real-Time Patient Feedback Tonic post-visit surveys capture how patients felt about their experience before they leave — empowering continuous improvement.
Patients Feel Valued, Providers Feel Ready When care teams review completed intake forms before stepping in, patients feel heard — and providers can focus on care, not catching up.
Higher Reimbursements, Better Outcomes Faster intake, more thorough documentation, and better patient satisfaction scores all contribute to improved efficiency and reimbursement performance.

Ready to Transform Your Patient Experience?

Discover how IPORT's healthcare solutions can modernize your clinic from the waiting room forward.

Talk to an IPORT Expert