Gusto

Gusto faced challenges related to its existing point-of-sale (POS) system, hindering its growth and vision for a multi-location brand. The previous POS system lacked compatibility with other platforms and didn’t support the brand’s drive-thru expansion plans. 

The key requirements for Gusto’s new POS system included: 

• Seamless integration with best-in-class platforms for loyalty and online ordering. 

• Support for a drive-thru operation. 

• A scalable solution suitable for a rapidly growing multi-location brand. 

• Reflect a modern and premium aesthetic in line with Gusto’s brand image, ensuring the POS system enhances their surroundings and complements their existing Apple devices. 

Selection Process: 

Gusto evaluated various POS providers and ultimately chose Revel as it aligned with their vision and growth plans. The decision was driven by the need for a system capable of integrating with multiple platforms seamlessly. 

Implementation: 

Gusto implemented Revel’s POS system and their success with the initial installation led them to explore additional features. The introduction of the IPORT hardware further enhanced their operations, providing a more premium and reliable user experience. 

Hardware Upgrade: 

The transition to IPORT addressed the need for drive-thru functionality, allowing Gusto to expand its drive-thru locations from one to five. The hardware’s sturdiness and sleek design contributed to a frictionless experience for both customers and employees. 

Integration with Apple: 

Gusto, being an Apple-centric company, found the integration with iOS seamless. The familiarity of Apple products among employees streamlined the adoption of IPORT, contributing to a user-friendly experience. 

To support Gusto’s growth and elevate in-restaurant operations, IPORT deployed CONNECT PRO hardware alongside Revel’s POS platform. iPads paired with IPORT cases and BaseStations created a mobile, reliable point-of-sale system that fit seamlessly into Gusto’s fast-paced environment. The setup enabled centralized POS management, remote updates, and easy menu replication—empowering Gusto to launch new locations efficiently. The sleek hardware design aligned with Gusto’s premium aesthetic, while the enterprise-grade performance minimized downtime and friction for staff and guests alike.

At Gusto, IPORT played a key role in modernizing restaurant operations and enhancing the guest experience. By integrating iPads with sleek, reliable hardware, Gusto was able to streamline its tech stack, scale quickly, and maintain the polished, premium feel that defines its brand. The result is a fast-casual experience that’s as refined behind the scenes as it is for every guest in the dining room.

Ready to bring the same efficiency and elegance to your restaurant? Contact IPORT to discover how CONNECT PRO solutions can help you streamline service, elevate your brand, and power your business with iOS.