Kiko Milano

KIKO’s ambitions were bold:

• Enable anywhere, anytime checkout and on-the-go operations.
• Create a unified, omni-channel experience that blurs the lines between digital and physical retail.
• Equip every team member with tools that drive confidence, productivity, and connection with customers.

To pull this off, they needed a platform that could handle it all—point-of-sale, product lookup, inventory management, pickup fulfillment, and more. Most importantly, it had to scale fast and work beautifully.

KIKO’s success came from a powerful three-part formula:

Apple devices + New Black POS software + IPORT enterprise hardware.

CONNECT MOUNT Pillar – Dual-Screen POS Elegance

At checkout counters, KIKO deployed IPORT CONNECT MOUNT Pillar to support dual-facing iPad configurations—one facing the employee and one facing the customer. This setup allowed employees to manage transactions via New Black’s interface, while customers interacted with order confirmations, loyalty details, and promotions in real time. Clean, professional, and built to last, CONNECT MOUNT Pillar delivers enterprise-grade power with design that blends effortlessly into KIKO’s sleek store environments.

CONNECT PHONE + MultiDock – Mobile Magic in the Aisles

To enable mobile point-of-sale, employee empowerment, and storewide flexibility, KIKO outfitted team members with iPhones protected by IPORT’s CONNECT PHONE cases and charged via IPORT MultiDock stations. These rugged, enterprise-grade cases allowed employees to:

• Check customers out anywhere on the floor.
• Scan merchandise using the iPhone’s built-in camera and Scandit software.
• Look up product information instantly.
• Manage pickup orders with confidence and speed.

Whether helping a customer find the perfect shade or updating inventory counts in real time, the iPhone—powered by IPORT—became a trusted tool in every employee’s hand.

KIKO MILANO’s transformation wasn’t just about devices—it was about designing a smarter, more agile retail operation. With IPORT, they turned iPads and iPhones into a powerful business system that scales globally, empowers teams, and redefines the customer experience.

At IPORT, we’re proud to be more than a hardware provider—we’re a partner in transformation. Together with forward-thinking brands like KIKO, we’re building the future of retail, one connected experience at a time.

KIKO Milano’s rapid digital transformation stands as a testament to the power of Unified Commerce. In collaboration with New Black, KIKO implemented the EVA platform across over 1,000 stores and 10,000 terminals in just nine months, streamlining operations and enhancing customer experiences . This integration facilitated seamless transactions through mobile POS devices and Tap To Pay on iPhone, catering to diverse payment preferences across 70 markets . By consolidating fragmented customer data into a unified system, KIKO gained deeper insights into consumer behaviors, enabling more personalized marketing strategies . This strategic partnership not only improved operational efficiency but also solidified KIKO Milano’s position as a global leader in innovative retail solutions.